Outside In with Charles Trevail: The Customer Centricity Podcast by C Space

Has the CCO become the most important seat in the C-suite? The argument can be made. And as the importance of the CCO role grows, priorities increase and challenges come in abundance. Now, do you want to understand if you are tackling the same issues as our group? Check out this podcast series conducted live onsite at the Ritz Carlton, Amelia Island last year by C Space, our lead sponsor of the first iteration of the Chief Customer Exchange! Outside In with Charles Trevail takes a look at the CCO initiated strategies of the world’s most customer-centric brands. Charles dives deep into the importance of being a customer-inspired organization and gains insight from the New York Times, Travelport, SunTrust Bank, Nature’s Bounty Co, Verizion, and McKesson as they share best practices on how they’ve arrived to this point. Listen now!