Are you Interested in being a Solution Provider at the Chief Customer Officer Exchange this May?
If you are unfamiliar with the Exchange format, it invites 50 Chief Customer Officers and CX Executives to come together for 3 days to benchmark and meet with providers who are able to assist with their active projects.
Just as our delegates are qualified, so are our solution providers. If you're interested in learning about what kind of experience the Exchanges bring, download the agenda. If you're interested in learning about what projects we are currently sourcing solutions for, email firstname.lastname@example.org.
The Chief Customer Officer Exchange is only event that facilitates 1:1 consultative business meetings with C-Suite executives from customer obsessed brands and best-in-breed solution providers. Working with a team of analysts, our delegation discusses active projects and areas of interest so ensure mutual and beneficial sit downs.
Download the Confirmed Guest List to see the kind of people that you can meet as a solution provider.
For more information regarding inventory, speaking opportunities, or active projects, email Spex@iqpc.com
The CCO Executive Exchange is the only events of its kind. For 2 1/2 days, on an invitation-only basis, our guests enjoy a closed-door benchmarking environment that allows them to work with solution providers on developing strategic campaigns for active projects. View the 2019 Executive Exchange Solution Providers Guide for all the information you need about available opportunities!
The Chief Customer Officer Exchange is the only event that brings together leading CX leaders for a true networking experience. View this preliminary brochure to see the inspirational speakers and their sessions, resort information and what solution providers are already on board and are coming specifically to assist with your active projects.
remain underwhelmed with the experiences they are receiving despite all
the emphasis on customer experience initiatives and technologies.
Citing in-depth market research, the Customer Experience Market Study is
designed to fix this problem. It reveals what customers really want,
how organizations are missing the boat, and what they can do to close
is time for the next evolution of the automation discussion: how can
automation actually elevate the experience? And how can we measure the
success? The Special Report on the Evolution of CX Automation answers
these questions. It addresses common automation pitfalls, before
sharing valuable use cases and crucial metrics
62% of customers say they will switch to a competitor after just 2 bad
experiences, the customer experience obviously ranks as a top business
concern. The CX is the heart of what they do -- the main mechanism in
which they connect with customers, and the primary way they achieve
competitive differentiation. The report on Customer Experience For
Retail helps you navigate the state of the retail CX.
What challenges are preventing us from making the most of chatbot investments? How can we ensure our chatbots are truly elevating the customer experience? This
special report has the answers. It details a customer-centric blueprint
for implementing, measuring and optimizing chatbots through artificial
Customers of all demographics engage heavily in digital,
which means it is where they will likely have their first encounter
with your brand. Are you making a good impression? Not many can answer
that question in the affirmative, but this report will make you one of
the fortunate few. It will reveal how to create a customer-centric and
business-centric digital customer experience.
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