Exclusive Interview with Kim Massana

Exclusive Interview with Kim Massana

Kim Massana, Global Head of Customer Experience for Thomson Reuters, has taken a few moments to deliver this exclusive interview with the Customer Management Practice Team. Kim came to the Chief Customer Officer Exchange this past November to deliver an intimate fireside chat on how Digitizing the Entire Customer Journey is the Future of Customer Experience Management. 

For information on the Speaker Faculty this May, email enquiry@iqpc.com


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